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Integrity & Awareness by Paul Burnstein

Thursday, June 28, 2007

Consistency with Employees - Increase Efficiency & Effectiveness

I was recently working with a client where the two owners would give different instructions to their employees. This was very difficult on the employees as they were asked by one boss to do X and disregard Y, while the other boss would say Y is important and to hold off on X.

It is important to keep everyone on the same page, working towards the same goal. If there are mixed messages, employees can become confused and lose momentum because they are constantly shifting their focus based on the varying instructions they are given. This does not make for happy, productive employees.

The awareness for today is to make sure that you, your partners and managers are all on the same page and communicating productive helpful information to your employees that is consistent from all owners and managers. Your employees will appreciate it and you will see increased efficiency and effectiveness.
~Paul

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