I love communicating via e-mail. Sure it is not as personal as via phone or [gasp] meeting in person, but I very much enjoy it nonetheless. The real kicker for me is that I can track my conversations and then have a record of what I wrote, what someone else wrote or even specific terms that were agreed to.
I know people who purge their old e-mail; if they have already responded, they delete it from their computer (or online e-mail account). Not me. I save my e-mail and have found it useful to pull up a past discussion to verify information. I have found this to be handy when confirming fee sharing situations on funding deals and even to confirm that one party or the other was waiting on specific information before replying.
The awareness for today is to at least think about saving all of your e-mail for future reference. Some of you will and some will not. There is no reason to save the reply from your friend who simply wrote, "thanks for the call."; there is no reason to save those...but I do.
~Paul
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Friday, July 27, 2007
Retaining E-Mail
at 8:35 AM
Labels: Business, Communication, E-Mail
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1 comment:
I save all mine too. I know it is pack-ratty, but I found that there have been times when I needed to go back and track something down and I've got it.
I find that it is also helpful when I do have phone conversations or face-to-face meetings where decisions are made to follow up with an email "i enjoyed speaking with you earlier where we decided xyz." or "In the meeting today I understood that the new policy is abc. If this is not correct, please let me know." This has been very helpful, particularly when working with people who only communicate orally and won't put things in writing.
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