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Integrity & Awareness by Paul Burnstein

Monday, November 19, 2007

Underperformance

We always strive to work with the best people. We want to hire employees that impress us and who have fantastic recommendations. The problem is that even the "best" people have off days and situations that arise which are out of their control.

A company that I am working with is struggling with one specific department. The department was launched with the best of intentions and a fantastic action plan. Partially due to outside events, the department has not performed as well as expected; I believe that the department was not as well staffed as believed to begin with. At this stage, it is a rush to remedy the situation and possibly hire replacement staff.

The awareness for today is that every business can have unforeseen situations pop up even when strategic planning has been done from the onset. Go with it and do the best that you can when you are put in a situation you cannot control (which really is most situations; you can help shape a situation, but you can't really control it).
~Paul

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