Last night I received an update on a deal that I am working on. It was a very simple e-mail that acknowledged that the consultant and client would be discussing our engagement letter today and that they will "want to make a few changes, additions, clarifications, etc." and will update us as soon as they are done. They also eased some concerns by sharing that the changes were "nothing too serious."
This seems so simply and it actually is. It is also great communication. They acknowledged receipt of the engagement letter. They shared that they would be addressing it shortly. They confirmed that there were some changes, but only minor changes. It was a short e-mail but it provides us (myself and the investment bank I am working with) a basic status update so we know where things stands on the other side of the deal.
I very much appreciated receiving that e-mail.
The awareness for today is to think about how you can update people that are waiting on you, even if it is only to acknowledge that you are aware they are waiting on you and that you are working to get back to them.
~Paul
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Thursday, April 19, 2007
Communicating Status Updates
at 10:54 AM
Labels: Business, Communication
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1 comment:
Communication is given and received.
It's so great to receive updates on projects. It just makes sense to generate that level of reciprocal service with someone you're doing business with. I have no doubt in your ability to connect all of the details together that make deals pop.
Besides that, it feels good to receive validation for your efforts and deligent work. When good things happen, we pass it along--sharing our experiences and well-wishing to others.
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