Dealing with Difficult People

It is a fact that we will not like all people we need to deal with for business. That is okay, throughout our lives, there have been and always will be people that we just cannot connect with; such is life. How do we deal with these people in business?

It is important to remember that we cannot control external factors. We can adapt to them, but not control them. We can, however, control ourselves. When dealing with a difficult person, it is best to be yourself. Do not expect them to be difficult, but rather simply be at your best and do not antagonize the situation.

I highly recommend, and just bought for someone, People Skills by Robert Bolton. The book helps one learn different communication styles and how to work well with others.

The awareness for today is to keep ourselves in check even though we cannot control others. Let us be responsible for ourselves and work from that place.
~Paul