A Matter of Perspective

I was recently looking over an employee review and read both the employee and supervisor's comments. It was like looking at two very different situations that had absolutely nothing to do with each other.

It really is a matter of perspective and beyond that, communication. The employee believed that he was working above and beyond the call of duty, while the supervisor did not feel that his work was above average. When two parties are that far apart in their thinking, it can make discussions around the situation difficult. Having a third party involved, in this case a human resources manager, allows both parties to express their points of view and receive feedback from the other. This is never an easy situation, but it is one that must be dealt with. By bringing in a third-party moderator, both sides are protected while speaking and the moderator can make sure the discussion stays on track. The result of this discussion should be clear expectations from and for both sides.

The awareness for today is to recognize that your perspective is based on the information available to you and may be very different from someone else's perspective.
~Paul